3Q Check-in Training

PAYING ATTENTION

There’s a reason for the phrase “paying attention.”

Because our attention costs something.

Of course, we’ve learned that not paying attention costs even more.

If we don’t pay attention to the people who matter, a moment comes when they stop paying attention to us as well.

Surely you’ve seen this.

If children don’t get attention from people they love, they’ll love people who give them attention.

Ditto spouses … and friends … and employees … and volunteers.

It costs something to hang onto the people we don’t want to lose … but not as much as it costs to lose those people.

Let’s cut to the chase…

Most people don’t leave their job … they leave their manager. This uncomplicated truth tells us most of what we need to know about employee retention.

Everybody knows somebody who left a job (or stopped volunteering for an organization) because their manager didn’t pay attention properly — or paid attention improperly. They didn’t leave the job, they didn’t leave the organization … they left their manager.

That’s not breaking news. But this is…

The folks at Humane Resources who puzzled out a tool to help people cross the difference divide — repeatedly and on purpose — have puzzled out a tool to help managers pay consistent, effective attention to the people they can’t afford to lose. The tool is called 3Q Check-ins.

Imagine — in the past or present … on the job or in a volunteer position — imagine your direct manager setting aside a little time at least once every month to ask these 3 Questions?

"How are you?" (How are you in your organizational work?)
"How are we?" (How are you and your manager … or your team … or your company?)
"How can I help?" (What do you need to do your work better?)

If they were consistent … and if you believed they were sincere … and if they followed through … what difference would that sort of attention make?

If you manage people, flip that around.

If you had the right tool, would you set aside a few minutes, at least once every month, for the people you don’t want to lose?

You already meet with those people — or most of them — for planning, scheduling, updates, troubleshooting … all the usual stuff … of course you do. But this is different. If you had the right tool would you set aside a few, focused minutes in private to ask How are you? … How are we? … How can I help?

Here’s what everybody knows and Gallup has the data on:

“the most effective way to make someone feel connected to an organization is to have a “meaningful” conversation every week with each direct report” Gallup

So why isn’t this the norm? Because it’s not the idea that matters, it’s the distribution of the idea that matters.

True Story: Temperature outside drops to 15 degrees. Jim's car heater “works” but the heater fan doesn’t. Meaning, the heater is fine but there’s no warm air getting where it can do some good. Great idea, poor distribution. Brrrrrr.

One-on-ones are a great idea — they’re the best idea — but almost nobody does them. The organizational fan is broken. Most managers’ attention ekes out episodically, intermittently, or just after they read a new business book. Sorry, but that’s cold.

We fixed the fan.

We cracked the code for designing a tool that makes employee check-ins work better than anything we’ve ever encountered. Why? Because 3Q Check-ins operationalize attention where it can do the most good … bringing meaningful conversations within reach for any kind of manager, not just the charismatic, relationally skilled sort of managers we all long to be —and more of us imagine we are than actually are. = - )

3Q Check-ins are an easy-to-learn, easy-to-use dialogue tool for every kind of supervisor and manager.

Even managers who budget just 15 minutes a month for 3Q Check-ins tell us they see less drama and decreased employee turnover and more trust, greater alignment, increased productivity, and improved quality.

Imagine that: 15 minutes . 3 Questions . Better results.

We can show you how to do that in 85 minutes.

Register for our 85-MINUTE ONLINE Training

Here’s How It Works

The first 20 minutes, you’ll receive real-time instruction from the co-creators of 3Q Check-ins, Jim Henderson and Jim Hancock.

Following that you’ll…

(a) observe and discuss a recorded 3Q Check-in

(b) analyze and project your own use case into a second 3Q Check-in video

We finish with an invitation to talk with us, a month or so downstream, about the early days of 3Q Check-ins with your direct reports.

Operationalize attention with an easy-to-use tool that helps every kind of manager (not just the naturally gifted ones) sustain meaningful conversations that improve employee retention, alignment, productivity, and quality.

The Cost? Just $99 per person.

3Q Check-ins . 85-Min Real-time Online Training

Contact us any time . We’d love to show you how 3Q Check-ins can serve your mission!

warm regards,

Jim Henderson + Jim Hancock

P.S.. One more thing… This sounds simple … Why do I need training?

3Q Check-ins are simple by design — like a good knife.

How do you learn to use a sharp knife without slicing off a finger? How long before you’re handling that blade like a pro?

Our 3Q Check-in book is available on Amazon.

Of course you can use 3Q Check-ins without our help. If that’s you, go for it!

But accelerating proficiency with a purpose-built tool … in just 85 minutes … for 99 bucks…?

Already know you want to Register? Click on through.